If the user cancels the scheduled ride, and has not previously informed the company about the cancellation, it will be considered that he is obliged to pay the full price of the scheduled ride. Cancellation is possible no later than 24 hours before the scheduled departure. If the cancellation is made after that time, the user is obliged to pay the entire value of the ride, because it is considered that the service was reserved and that the vehicle was ready for travel.
These rules are applied in order to efficiently manage capacities and maintain a high level of service to all users.
Domentijana Hilandarca 12, Belgrade
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